Effective Date: December 2024

Monique du Toit Virtual Assist (“me,” “my,” or “I”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how I collect, use, and safeguard your information when you engage with my services or visit my website.

1. Information I Collect

I may collect the following types of personal information:

• Personal Details: Name, email address, phone number, and other contact information.
• Business Information: Details about your business for service-related purposes.
• Payment Information: For invoicing and payments (processed securely).
• Website Usage Data: IP address, browser type, and browsing behavior (via cookies and similar technologies).

2. How I Use Your Information

I use your information to:

• Provide and manage my Virtual Assistant services.
• Communicate with you regarding enquiries, updates, or services.
• Process payments and invoices.
• Improve my services and website functionality.
• Comply with legal obligations.

3. Sharing Your Information

I do not sell, rent, or trade your personal information. However, I may share data with:

• Service Providers: Trusted third-party vendors for payment processing, email communication, or service delivery.
• Legal Requirements: Authorities, if required by law or necessary to protect my rights.

4. Data Security

I implement strict security measures to protect your personal information against unauthorised access, alteration, or disclosure. Despite my efforts, no system can be guaranteed to be 100% secure.

5. Your Rights

You have the right to:

• Access the personal information I hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your data (subject to legal or contractual obligations).
• Opt-out of receiving marketing communications at any time.

6. Cookies and Tracking Technologies

My website uses cookies to improve user experience and analyse website traffic. You can control cookie settings through your browser preferences.

7. Third-Party Links

My website may contain links to third-party websites. I am not responsible for their privacy practices or content.

8. Updates to This Privacy Policy

I may update this Privacy Policy periodically. Please review it regularly to stay informed about how I protect your information.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact me at:

Monique du Toit Virtual Assist
Email: info@moniqudutoitva.com 
Phone: +27(0)82 540 3918

By using my services, you agree to the terms outlined in this Privacy Policy.